Integrating Body Worn Cameras and Technology into Police & Public Safety Critical Incident Response
Consulting Solutions Inc.
Training, Consultation and Leadership
at the Forefront
Now a professional consultant and trainer, I am a highly experienced senior police leader of over 31 years’ service with demonstrated abilities to develop, train and lead diverse teams to high levels of success. I am proud to lead to success with a high level of professionalism and my background in incident command and training informs my committed approach.
I am an accomplished investigator, tactical & critical incident commander, trainer, experienced in international emergency management response and a 20 year hostage/crisis negotiator. I have achieved expertise in developing training, policy and process standards in critical incident response, crisis negotiations, crisis de-escalation as well as response to crimes against vulnerable victims at a National Level.
I am proud to offer you expert consultancy solutions.
As an experienced professional, my services meet the needs of all types and sizes of clients; from the public safety sector, education, health care, government agencies and police services of all sizes across Canada, the USA and Europe. I am able to deliver lasting changes with measurable successes and rely on the expertise of other subject matter experts to strengthen the results.
From expert training to policy and process development, to critical incident reponse education at all levels, MRCS is able to offer consulting services to exceed your expectations.
Looking to develop your leaders, critical incident management plan or training direction .. need help planning or executing your next project?
Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means collaborating towards change within the organization where the action makes sense—in other words, not only getting the client the results they need, but providing enough support so that the movement will be successful.
To do that, a consultant needs exemplary problem-solving skills and the ability to guide the client through the logic of analysis and facilitate client training and learning.
Promotional Process Development
911 Call Taker / Dispatcher Training Program
Sexual Violence Review Model
Critical Incident Response Program
Operational Planning for Critical Incidents
Trauma Informed Response Program Development
Expert Training & Customized Training Development
A police or public safety training program tailored or customized to meet organizational needs for staff development can improve organization performance. Let's reskill and upskill your team with knowledge and skills specific to your organizational needs, support career development for your team, standardize and support consistency in processes, systems and outcomes and build team performance.
Critical Incident Commander
Critical Incident Response for Frontline Supervisors
Critical Incident Scribe (Police, Fire, Investigations, Emergency Management)
Critical Incident Response and De-escalation for 911
Crisis De-escalation Training
Crisis Negotiator Training
Crisis Negotiations and Intervention Techniques for Public Safety Professionals / Mobile Mental Health Teams
Operational Planning Course
Customized In-service Training
Monique Rollin Consulting Solutions Inc. helps you not only reach, but exceed your goals. My varied experience helps me lay out a strategy that perfectly fits my clients. This collaboration is essential for the successful transition from strategy, to plan, to action.
Click to Learn about some of my past accomplishments and projects to see what we can do together.
Please get in touch to discuss how I can help you achieve results that matter.
- Thu, Jun 22Crisis De-escalation VirtualTNT Justice Consultants will host a virtual training event by Monique Rollin: Introduction to Crisis Intervention and De-escalation - skills can help reduce risk to the individual, public and public safety responders.
- Fri, Sept 08Thunder Bay, ON, CanadaOntario Association of Fire Chiefs Annual Fire Con Conference 2 Day Critical Incident Command Scribe and Command Post Training Course
- Mon, Sept 18Virtual Event https://www.oaem.ca/workshopOntario Assocition of Emergency Managers will host a Scribe Course designed for EOC (Emergency Operation Centre) or Emergency Management Operational Scribes to support leaders who are required to assume command of emergency management in major incidents.
- Wed, Sept 20Location is TBD
- Mon, Oct 23Greater Sudbury, ON, Canada
- Tue, Oct 31Thunder BayCritical Incident Scribe Course: Office of the Fire Marshal of Ontario Emergency Preparedness & Response UnitThe Office of the Fire Marshal of Ontario Critical Incident Scribe Course provides a Critical Incident Command Scribe Course designed for operational scribes, both sworn and civilian, to support leaders who are required to assume Incident Command or Joint Command during major incidents.
BECAUSE NO ONE
CAN DO IT ALONE
At Monique Rollin Consulting Solutions Inc., we are fortunate to be able to collaborate with an exceptional team of consultants who are subject matter experts in their own fields. By joining forces with this group of professionals, we are committed to providing strategic solutions combined with a team approach.
Learn more about this team of talented associates below.
Training and Development Consultant
Sgt. Mike Willford has been a police officer for 19 years. He was a member of RCMP for 15 years before joining the Abbotsford Police Department. Presently assigned to the Gang Crime Unit, he is also a member of the Lower Mainland Integrated Crisis Negotiation Team and educates Crisis Negotiators. Mike's expertise in Crisis Negotiations, Hostage Taking for Ransom and his passionate advocacy for first responder mental health elevate him as a trainer, resource and contributor.
Police Training Expertise
Christopher Lussow is a decorated 33-year veteran of the Toronto Police Service, with twenty years dedicated to the Emergency Task Force (ETF/SWAT). He was a Team Leader and Senior Instructor for a 90-member tactical response unit. In these roles, he led major project planning, intelligence support, operational response, and tactical training. The successes he brought to these positions were borne from his organizational skills and interoperability development that created essential Joint Forces Operations and Hostage Rescue training programs for domestic and international tactical law enforcement officers. Chris is a a Master Instructor in the use of OC, Chemical Munitions, Less Lethal Impact Munitions and Distraction Devices. @Haybox.ca
Christopher’s professional experiences led him to create a national peer-support program for officer-involved shootings, providing direct officer-to-officer connection and mentorship that focuses on mental well-being, post-incident investigation, and inquest expectations.
Recently Chris was assigned as a Primary Investigator for the Mass Casualty Commission in Nova Scotia as an expert in police response. He recently assisted MRCS as an Instructor in a Critical Incident Commanders course for police services in the Maritimes. Chris is a member of the Nova Scotia DOJ provincial use of force committee.
International Police Training Expertise
Carl Emery is as an executive member of the Geneva Cantonal Police in Switzerland currently assigned as a commissioned officer (Major) with the Police Academy of Savatan and is operational in training police recruits. Carl deployed on a mission as a peacekeeper in Mali for the UN as a UNPOL (United Nations Police Officer) for the MINUSMA Mission where he was responsible for the reform of the cavalry units of the Malian Police. In addition to his police training expertise, Carl was a world champion full contact kick boxer and is the technical director of 15 kickboxing clubs in Switzerland and dozens more throughout the world. In addition to promoting and volunteering with youth sports internationally, he is an instructor of tactics and intervention techniques and he was named Police Instructor of the Year 2008 in Spain by the Council of Police and Security Experts. Carl continues to contribute to advancing police training worldwide and with the UN.
Emergency Management and Training Expertise
Cam Kowalski spent over three decades serving in municipal and federal policing roles throughout the country. During his career, he led some of the largest and most complex security operations in Canadian history, including his role as lead aviation security planner for both the 2010 Olympics as well as the G8/G20 Summits. He served as the airspace security commander for the multi-agency (NORAD, FAA, Transport Canada, NAVCANADA, CBSA, and CATSA), multi-national effort responsible for the execution of both aviation plans. Following his retirement from the RCMP in 2018, Cam led the safety and security operations for the Great Canadian Railtour Company, Ltd. (Rocky Mountaineer), which included strategic oversight of all safety, security and emergency management initiatives for the largest private rail company in the world. Cam continues to consult with public safety organizations and contributes as an expert in his field and recently contributed as an operational consultant for the Biden visit to Ottawa, 2023.
Sergeant Pat Dietrich is a training supervisor with the Brantford Police Service. Having served 17 years, his uniform experience includes front line patrol and collision reconstruction. He was a five-year member of the Emergency Response Team and has been a crisis negotiator since 2015. In addition to training coordination and delivery, Pat is a Use of Force Trainer and is the Negotiator Team Coordinator.
Pat brings his professional and personal experiences to his training and consulting business and is certified in Mental Health First Aid and Crisis Intervention. Pat is a strong advocate for mental health awareness and he delivers crisis communication, mental health and resiliency training for all frontline responders.
Dr. Jonathan Dudek
Jonathan A. Dudek, Ph.D., C.Psych. is the Psychologist Team Lead for Health PEI Mobile Mental Health Service. Jonathan is a forensic psychologist with a national security and law enforcement background who has contributed to Crisis Negotiator courses offered by MRCS across the Maritimes.
Inspector Scott Green (ret)
Inspector Scott Green (ret) recently retired as the Manager of Corporate and Community Safety for the City of Guelph, overseeing the Emergency Management Program and Bylaw and Security Services. Scott was a 39 year member of the Guelph Police Service including experience as an Incident Commander and Inspector of the Patrol Services, Tactical, Canine, Traffic, Incident Command and Administration Support. Scott has 11 years of experience as a Tactical Officer and sniper and spent several years managing tactical operations and incident command for the Guelph Police Service.
Dr. Peter Collins
Dr. Peter Collins has been the forensic psychiatrist with the Ontario Provincial Police, since 1995. From 1990 to 1995 he was a member of the first profiling unit of the Royal Canadian Mounted Police (Violent Crime Analysis Section) and was involved in the development of the Violent Crime Linkage Analysis System (ViCLAS). Since 1992 he has been a member of the crisis/hostage negotiation team of the Toronto Police Service Emergency Task Force
Peter obtained his Masters in Applied Criminology (MCA) from the University of Ottawa, his Medical Degree from McMaster University and completed his postgraduate medical training in psychiatry and forensic psychiatry at the University of Toronto. His clinical appointment is with the Complex Care and Recovery Program at the Centre for Addiction and Mental Health. Peter is an Associate Professor, in the Division of Forensic Psychiatry, at the University of Toronto’s Temerty Faculty of Medicine and a Certified Threat Assessment Professional (Canada) through the Canadian Association of Threat Assessment Professionals. Retired from the Canadian Armed Forces (Reserves), Peter is also an advisor for Toronto Police Service Military Veterens Wellness program.
Contact MRCS to join our talented team.