Micro-Credential Learning in Crisis Negotiation and Intervention Techniques
- moniquerollin
- Jun 21
- 2 min read
Offered in partnership with Sault College and Monique Rollin Consulting Solutions Inc.
Micro-credentials have become a recognized and effective approach to professional development, particularly in fields where specialized knowledge and practical application are essential. The Crisis Negotiation and Intervention Techniques (CNIT) micro-credential series is designed to meet this need by delivering focused, relevant training for professionals across sectors including public safety, healthcare, education, security, and community services.
Why the Crisis Negotiation and Intervention Techniques Micro-Credential Matters
Professional development doesn’t need to mean stepping away from the work you’re already doing. Micro-credentials are changing how people learn - by offering focused, practical, and flexible training options that apply directly to real-world challenges. The Crisis Negotiation and Intervention Techniques (CNIT) micro-credential series was developed with this exact goal in mind.
Whether you work in public safety, healthcare, education, security, or a community-based role, CNIT provides communication and de-escalation strategies that can make a measurable impact on how you respond to people in crisis.
Accessible, Flexible, and Designed for Working Professionals
The CNIT series is fully online, asynchronous, and available 24/7—so you can learn when and how it works best for you. These micro-credentials are structured to fit into your schedule, not disrupt it. Each level is short and focused, offering efficient learning without the time or cost of a traditional program.
Whether you're upskilling in your current role or preparing for a new opportunity, this series allows you to build high-impact skills with minimal interruption to your daily responsibilities.
Relevant, Evidence-Informed Training You Can Use Right Away
Created by Monique Rollin, the CNIT content reflects over 30 years of experience in policing, crisis response, and trauma-informed training. These are tools that have been used in high-risk, high-pressure environments - and adapted for professionals working across a range of sectors.
The training blends behavioural science, practical communication models, and trauma-informed approaches to ensure that what you learn is grounded in both research and reality. The result is training that’s not only credible, but useful the moment you walk into work.
Real-World Skills for Complex Human Interactions
Crisis communication is more than a technical skill - it’s relational. The CNIT series addresses both hard and soft skills through three progressive levels. Learners gain tools in de-escalation, active listening, rapport-building, and incident assessment, along with the behavioural insight necessary to respond to people in distress or conflict.
You’ll also explore models like the Behavioural Influence Stairway, and techniques for managing emotional regulation, decision-making under stress, and trauma-informed response—skills that can strengthen your effectiveness, safety, and confidence in any role involving crisis or conflict.
The Crisis Negotiation and Intervention Techniques micro-credential series at Sault College offers a high-quality, flexible learning experience designed for those who want to build relevant skills with real-world application. It’s practical, accessible, and rooted in decades of frontline expertise.
If your role involves people in crisis, this training was made with you in mind.
Learn more or register today:
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